To start a direct chat:
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Go to ‘Chats' tab
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Click on the create chat icon on the top right corner
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Search and select the user with whom you want to create direct chat.
Note: In case you don’t find the user in the list, that means you don’t have permission to start a chat with that user. Please contact your administrator in that case. -
Click on the user and the direct chat will be automatically created
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