You will need to set up 2-Factor-Authentication in order to access the tchop backend and your company app if your organisation administrator has enabled ‘'2-Factor Authentication’' option for specific or all users.
To set up 2-Factor-Authentication using Google Authenticator app:
Login to tchop using valid credentials. You can go to login page by clicking on: https://tchop.io/login
If your organisation has 2FA enabled, you will see an on-screen guide on how to set up 2-Factor-Authentication using Google Authenticator app.
Open the Google Authenticator app and select the option to ‘Scan the barcode’
In case you are having difficulty scanning barcode, select ‘Enter key manually' option
Scan the barcode provided on your screen
In case you selected the option to enter the key manually, click on ‘Can’t scan barcode?' and copy/enter the long key in the Google Authenticator app along with your email address in the provided fields in the Google Authenticator app and save the details
After successfully setting up 2FA, you will get the 6-digit one time password within the Google Authenticator app which is valid for 30 seconds. Quickly enter or copy-paste the 6-digit code in the fields provided in the tchop backend and click ‘Verify’.
Once successfully verified, you can access the tchop backend and your company app. This is just one time set up. After that, you can access the tchop backend and your company app by entering the valid credentials and providing the 6-digit codes generated by the Google Authenticator app.
In case there is any question, please feel free to chat with us using the live chat via the admin interface or write to us at email@example.com.