FAQs for Readers

App installation and overview

• How do I install my company app on my mobile devices?
• How do I update to a newer version of my company app?
• Supported Devices and Operating Systems
• Can I use the app offline?
• Can I install the app on multiple devices?

Login & Logout

• How do I log-in to the app?
• How do I logout of the app?
• How do I change/reset my password?
• I forgot my password. How do I set a new one?

Personal app settings

• How to configure push messages?
• How do I change my screen name and profile image?
• How can I contact tchop for support?
• How do I change the language of my company app?

Content management with App

• What is the maximum size of video and audio files that I can upload?
• Why is the upload of my content failing?
• Why am I not able to play video and audio files in my app?
• How can I add content from inside the app?
• How can I use "Native Sharing" extension to add content to my company app?
• How can I access to dashboard from inside the app?

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