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How to log out of your editorial dashboard?
To log out of your editorial dashboard: Go to https://tchop.io/me Click on the 'Logout' button on the top right corner
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Where can I access all my channels?
There are 3 ways to access to your channels. 1. You can switch through your channels over the content tab on the left side of your screen. You will see all your channels and if you click on one c...
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How do I notify/not notify an existing user about the invitation to the new channel?
If a user is already registered with tchop, new login credentials or signup link will NOT be generated for that user. To access the content of your company app, the user simply needs to install you...
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Why my content is not showing in the app?
Only the published content is shown in the app. Please make sure that: The content card is published The Mix in which the content card is created is also published. If both the Mix and the c...
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How can I hide a Mix from the Main Newsfeed of the App?
How can I hide a Mix from the Main Newsfeed of the App? Now with tchop, you can select which content to show on the main feed of the app. In other words, you can hide any mix in your channel from t...
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How can I install my company app on my mobile devices?
There are native apps available for iOS® and Android™. If your employee app is public, you can install it by: Visit the official app store (Apple App Store® or Google Play™ Store) Search for yo...
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Why I am not able to see my channel in the app?
Some of the reason why some channels of your organisation is not visible in the app are: No content in your channel : Only channel with content is visible in the app. Try to add some content in t...
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How do I login in tchop backend?
To login in tchop backend, follow the steps: Go to tchop website: https://tchop.io/ Click on “Login”Hint: You can access the login page directly by visiting https://tchop.io/login Enter your e...
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How do I reset my password?
If you forgot your password or you want to reset password, you can do it in the following way: Go to Login pageHint: You can visit the login page by clicking on ‘https://tchop.io/login Click on...
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Why my users or I are not receiving tchop emails?
There can be many reasons why you or your users are not receiving tchop emails. Some of the common reasons are: User is already a part of tchop: Sometimes, user is already registered with tchop. In...